Privacy Policy

Privacy Policy

The website www.SpiceFlash.com (referred to hereafter ‘this site’) is owned by SpiceFlash Media. LLP, Bangalore.

All the details and information submitted to this site is managed by SpiceFlash Media, Bangalore and is referred to ‘we’, ‘us’ or ‘our’ hereafter.

Privacy is our utmost concern and we respect every individual’s privacy. This Privacy Policy outlines how we process, store and disclose the information that we may collect from the visitors of this site.

We always strive to adhere the laws in place from all the directions. The usage of the data may only be in terms of legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. We take due care of the sensitive data being submitted to the website by individuals. However, by using the website, you consent and agreeing to processes the data in accordance with this policy and warrant that all the data provided/uploaded by you are accurate. We are not responsible for any impact by the wrong/ inaccurate/ misleading data stored by the individuals and SpiceFlash media will have the authority remove any such kind of data from the website anytime without any form of notice.

Anytime if you notice that this policy is not followed, please do let us know using the contact form. We will be happy to pitch in and correct it.

We may change this policy time to time. Hence you should check this page to ensure that you are updated with the latest version.

This policy is effective from 4th May 2015 and was last updated on 5th Oct 2017.

What we collect

Unless it is voluntarily provided by the users, we will never collect or request any personally identifiable information. We request only a few additional information to serve you better by understanding the need and to deliver more customized and improved service.

The additional information that we may request includes but not limited to the following:

  • Name
  • Age
  • Date of birth
  • Sex
  • Job title
  • Billing and delivery postal address
  • Phone or fax number
  • Email address
  • Username and password
  • Payment card details
  • Your interaction with social media pages
  • Your visit details to the site including your browsing and shopping activities
  • Your other activities such as customer surveys, usage of sharing options to external media platforms, contact form.

What we do with the information we gather

We may use the personal data which you provided to us in the following ways:

  • To send you the information about newsletters, update to your posts, appeals and other activities that you may be interested in.
  • To assist you with your query or request.
  • To verify your identity
  • To enable us to comply with any legal or regulatory requirements
  • We do not store credit card details and do not share our customer details with any third parties.

Unless you request otherwise, we may send you information about, disputes, appeals, updates, newsletters and other activities you may be interested in through post, email, and social media.

Anytime you can unsubscribe from the newsletters and may contact us to stop receiving any information by post.

We will not pass your information and details to any third parties. However, we may send you promotional information about third parties that you may be interested in.

Storing your data

We are committed to ensuring the superior safety of your personal data and information. We may put physical, electronic and managerial procedures in place to safeguard your information that we collect online from unauthorized access.

We will never sell, share, distribute or lease any personal information to any third party without your permission unless it is necessary to do so by the government law.

Passwords

Your account is password protected and the login credentials or passwords will not be disclosed to any third parties. Those details will only be shared with you. If you forgot your password, you may use the ‘forgot password’ form to recover it. We are not responsible for any unauthorized activities that resulted from the user not keeping the password and other login credentials safe.

How we use cookies

A cookie is a small file stored on your computer hard drive with your permission. It helps to identify you as an individual and helps web applications to gather the data based on your likes and dislikes and deliver a more accurate form of services according to your interests. It also helps to analyze the web traffic and let you know when you visit a particular site.

The traffic log cookies are being used to identify which pages are used the most. We analyze this data to improve our delivery service quality by tailoring the customer needs based on the individual’s interest. This data is used only for statistical analysis purpose and after that, the data will be removed from the system.

Cookies will help us to understand which all information on our site you find useful and not. This gives us the opportunity to serve you better. Cookies will never have the access to your computer or any other information other than the data which you chose to share with us.

Most of the web browsers automatically accept cookies. However, you can manually choose to accept or decline it from the browser setting. But declining cookies may prevent you from taking the full advantage of the website.

Links to other websites

Our website may have several links to the external websites of related interests. It is important to note that we will not have any control over the other websites though you used links from our website to visit them. Hence we are not responsible for the privacy and protection of any data and information that you provide when visiting those websites as those sites are not governed by our privacy policy statement. It is a best practice to check the privacy policy statement of those websites in question.

You may request us the details of the personal data that we hold about you under the Information Technology Act 2000 (IT Act). A small processing fee will be payable for this service. Please write to us if you need anything regarding our services or use the contact us form on the website.

SpiceFlash Media LLP,
FLAT NO 8,
1ST FLOOR,
DEJAVEIW PARK HOODI VILLAGE,
K R PURAM
Bangalore KA
560036 IN

Please contact us through any media if you find any information we are holding on you or provided on our website is incorrect as soon as possible. We will promptly correct the data which found to be incorrect.